Bread Knowledge

As I reflect on my last three years helping to build The Women’s Bakery operations in Rwanda, I have been thinking about the knowledge I have gained and the lessons I have learned.

I know that this knowledge will only be useful to the business if I can successfully transfer it to my colleagues As a result, I have begun to focus on training. My days are now filled with one-hour blocks to teach a variety of topics such as: how to process employee income and social security taxes, how to build pivot tables in excel, how to create a company policy, how to create employee contracts, and how to purchase and enroll employees in health insurance. I have always thought of myself as a horrible teacher. So, this process is teaching me yet another lesson – how to become a better teacher.

We have to acknowledge that a single task that may take us one hour might take five hours of training and countless follow-up questions before someone else may be able to master it. When we budget our time, we often fail to budget the appropriate amount of time it takes to actually train and pass off a single task. But, we have to. We have to invest in training our team members, especially in times of transition to ensure that operations can continue smoothly.

I am excited to pass on the knowledge I have of our operations to my colleagues and I am excited for the business growth that will follow.

I am confident that my colleagues will take what we have built and the lessons we have learned to build better systems and make more sound decisions that will make the business grow bigger and stronger than we ever could have imagined when we started.

This is bread knowledge; this is #breadpower.

Education & Nutrition are the Keys to Life

The Women’s Bakery (TWB) is a social enterprise that empowers women through education and business. A key component of our work is providing opportunities for knowledge gain, especially around core topics like health and nutrition. However, advocating for nutrition opportunities within the home and the community is a process.

TWB first promotes nutrition by teaching women in Rwanda about the value of the using natural ingredients, such as carrot, pumpkin, and banana. Ultimately, these ingredients are sourced in our bread products so that the community-at-large can access them.

TWB also aims to address malnutrition through our Nutrition Extension Program, where women can receive additional trainings on specialty health topics, like breastfeeding or child development. TWB assesses the need for health education by conducting surveys and data follow-ups in the sites where we have worked. If there are gaps in knowledge, topics, or nutrition-specific issues, we can work to integrate those ideas into the curriculum.

Through reception of feedback we have been able to understand that whenever a woman is educated, then the whole family has the potential to receive this education, too.

The idea of a country without high rates of malnutrition is desirable for us and this is what we are constantly striving for.

We will keep on educating women so that families can be educated.  We will keep nutrition at the core of what we do so that through education and nutrition, healthy opportunities can abound.

That’s bread power.

Everyone Is A Teacher

It is always interesting to me, I think, how places are full of senses that are undeniably familiar and unchanging. Rwanda, for example, consistently smells and feels the same to me; the scent of burning wood and the heaviness of the air under the sun conjure memories, experiences, and the strange familiarity I have with Rwanda.

Last month, I exited a plane that ventured all the way from Amsterdam to Kigali, along with TWB’s Co-Founder & COO, Julie Greene. I’ve known Julie a long time – back to our Peace Corps Rwanda days – and so it was nice to return to this country by her side. We managed to get our bags (most of them) and head back to our East Africa team’s home in Kigali. I recognized these smells, feelings, and the day-to-day life of Rwanda right away; it’s good to be back, I thought (albeit very tiredly).

I couldn’t wait to get in our bakeries and see the work that has evolved within our business in Rwanda.

I last spent time in Rwanda with The Women’s Bakery in the fall of 2015.

Back then, we were just launching our first formal Rwanda-based training with a group of 15 women. Since our initial start-up days, TWB has launched a small bakery in the city with this group, along with the numerous other projects we have started around the country – just to the East, in Ndera, and also out in the Western part of the country, in a community called Bumba. TWB has grown and scaled, and it’s been an indescribable opportunity to be a part of.

Most of this growth, however, has happened while I have been working on TWB stateside. While I have been sharing about our work, managing communications and awareness efforts, and working to launch our pilot programming in Denver, TWB has become a well-known organization in Rwanda. And, our Remera, Kigali bakery has also become recognized in the neighborhood community, known for our “good bread” and “friendly service,” per some of our regular customer base, of whom I have had the fortunate chance to talk with. Being back in Rwanda, and with our team, has built a quick and mighty respect for what we, and for what the women in our program, have built.

I’m in awe of the tenacity and commitment that this kind of work requires. Small business development is hard anywhere, but the women we work with are making it happen.

Most profoundly, on a recent morning of baking, I felt an immense wave of gratitude as Liziki, a long-time baker with us, taught me how to properly master our Tresse, Croissant, and Sandwich shapes for our yeast bread product line. Sure, I know how to bake carrot or beet bread like the back of my hand, but these are new innovations in our product line that I previously did not know how to bake. Like a student willing to learn anything, I asked questions and shaped the dough repetitively so I could, with time, acquire this technical skill. I love learning from our bakers in Kigali; it reminds me that we are all teachers, just as we are all learners.

The women in our Kigali Bakery (Remera) have an incredible work-flow and understanding of the ins-and-outs of making a bakery work. Always, there are improvements to make, but what I appreciate most, thus far on this visit, is realizing that when you trust knowledge to have the power it can hold, often, it works.

Education is powerful. Empowerment is when this kind of education has an application, purpose, and leverage for opportunity.

I will be with our Rwanda team for the next month and I’m genuinely, authentically jazzed to learn more. Really, that’s what it is all about. Bread power.

Let’s invest in education for a bright future!

Education is the most powerful weapon that you can use to change the world.

The Women’s Bakery uses education as a tool to empower women and to help them to become active citizens in the community.

Through our training program, women get knowledge on how to start successful businesses, mostly by focusing on a bakeries. We have trained different women’s groups throughout Rwanda, including Rutsiro, Nyagatare, Remera and Gasabo.

One of the groups is called Togetherness Cooperative, and they are soon launching their bakery in Ndera Sector, about 30 minutes east of Kigali. Donathile, one of the trainees, said that she considers this training as a lifetime opportunity, and she believes this will help her to change her life status from being temporarily employed to a person with permanent employment.

She says“if you educate a woman it means you educate a whole community.” This week, TWB is demonstrating just that through Jeanne D’Arc, a graduate from the first TWB training group in Rwanda.

Jeanne D’Arc is now facilitating TWB in baking sessions and in marketing breads in the neighborhood community with the current Ndera trainee group. Though the bakery in Ndera has yet to open, many people are already coming to buy and taste the breads. Jeanne D’Arc is helping trainees to improve their sales pitches and boost-up their confidence in selling.  

This is a great achievement we have in TWB, we don’t have to look for someone outside of our network to teach these skills- women already trained are the ones who are teaching others.

Together we can go very far. We believe in women’s potential. Women can change the world.